Cookie Policy

1. What cookies are

Cookies are small files or values that a website stores in your browser or device. They can allow a site to remember a session, a preference, or progress in an activity. This policy explains the first-party cookies and related technologies documented in the FairEntity platform.

2. Cookies used by FairEntity

The application uses the following first-party cookies:

| Cookie | Purpose | Expected duration | Type | |---|---|---:|---| | `fe_session` | Keeps the customer's authenticated session active. | 30 days | Essential, HTTP-only | | `fe_visitor` | Recognizes a visitor and associates an in-progress case or conversation. | 90 days | Functional, HTTP-only | | `fe_company` | Remembers the company selected in the customer dashboard. | 1 year | Functional, HTTP-only | | `fe_locale` | Remembers the selected language. | Up to 1 year | Preference |

HTTP-only means the browser does not allow page JavaScript to read the cookie value directly. Session and visitor cookies also use security attributes configured by the application.

The durations above reflect the application's configured values and may change when the platform is updated.

3. Security and website measurement

FairEntity may use Cloudflare Turnstile to help detect abusive automated activity and protect forms, sign-ins, and conversations. To verify a challenge, Cloudflare may process technical browser and connection information. Turnstile is not used to build customer advertising profiles.

The domain may also use Cloudflare Web Analytics to receive aggregated website-usage metrics. This tool is designed to operate without tracking cookies. Analytics availability depends on the domain's active configuration.

4. Advertising and cross-site tracking

The documented FairEntity application does not use advertising cookies to track you across websites or provide customer personal profiles to advertising networks for cross-context behavioural advertising.

If non-essential cookies, pixels, or technologies that require consent are introduced in the future, FairEntity will update this policy and implement the notice and choice mechanism required by law before activating them.

5. Managing cookies

You can review, block, or delete cookies through your browser settings. You may also configure your browser to notify you when a website attempts to store a cookie.

Please note that blocking or deleting essential cookies may prevent you from signing in, remembering your selected company, or preserving progress in a conversation or case.

6. Changes to this policy

We may update this policy when cookies, security technologies, analytics, or legal requirements change. The date at the top identifies the latest revision. If technologies requiring consent are introduced, the applicable notice and choices will be presented before they are activated.

7. Contact

For cookie or privacy questions, email privacy@fairentity.com.

01 Holdings LLC, operating FairEntity 30 N Gould St, Sheridan, WY 82801, United States