Privacy Notice

1. Who is responsible for your information

This Privacy Notice explains how 01 Holdings LLC, the company operating the FairEntity service, handles personal information collected through FairEntity's website, customer platform, Fae assistant, support channels, and business-formation services.

FairEntity is the commercial name used by 01 Holdings LLC and is not a separate legal entity. The business address supplied for 01 Holdings LLC is 30 N Gould St, Sheridan, WY 82801, United States.

For privacy requests or questions, contact privacy@fairentity.com. You may also write to the business address above.

2. Information we collect

The information collected depends on the service you use and the stage of your order. It may include:

• Contact and account information: name, email address, phone number, preferred language, account identifiers, and communications with the FairEntity team.
• Company and formation information: proposed company name, entity type, state, business description, principal and mailing addresses, owners, ownership percentages, managers, directors, officers, incorporators, and other details needed for a filing or maintenance service.
• Identity and tax information: SSN or ITIN, date of birth, passport number, and other identity details when a particular service or government application requires them. These values are requested through a separate secure form, not the ordinary chat.
• Order and payment information: services selected, order number, line items, amount, payment status, refund status, payment references, and customer email. Card details are entered on Stripe's hosted checkout page and are processed by Stripe.
• Conversation and support information: messages you send to Fae, Fae's replies, choices made in the workflow, contact-form messages, and support correspondence.
• Documents and filing records: documents you submit or receive through the service, filing receipts, company records, and information returned by a government authority or service provider.
• Technical and security information: cookie identifiers, session identifiers, language preference, selected-company preference, browser and device information received with a request, security events, and a keyed hash of the IP address used for rate limiting and security controls.

You may choose not to provide certain information. However, FairEntity may be unable to prepare or complete a requested service if the information is necessary for that service or required by an authority or provider.

3. How we collect information

We collect information directly from you when you browse the site, create or access an account, use Fae, complete a case or secure form, place an order, upload or receive a document, submit a contact request, or communicate with the team.

We may also receive information from a government authority, registered agent, filing provider, payment processor, or other service provider when that information is necessary to perform an order, verify a submission, reconcile a payment, or maintain a company.

Some technical information is generated automatically when your browser or device connects to the website or platform.

4. Why we use information

01 Holdings LLC uses personal information for the following purposes:

• To answer questions and operate the FairEntity website and customer platform.
• To create and maintain your customer account, case file, and conversation history.
• To prepare, coordinate, submit, and follow up on the services you order.
• To communicate with registered agents, formation providers, filing intermediaries, government authorities, and the IRS where needed to perform the requested service.
• To process payments, issue order confirmations, administer refunds, and maintain accounting and transaction records.
• To deliver documents, notices, deadline reminders, customer support, and service updates.
• To detect fraud, abuse, unauthorized access, and security incidents.
• To operate, troubleshoot, protect, and improve the platform and its services.
• To comply with legal obligations and respond to lawful requests from authorities.

We do not use the information in your formation file to sell personal profiles to advertisers. We do not provide personal information to advertising networks for cross-context behavioural advertising as part of the documented FairEntity service. Sharing with service providers for the purposes described in this Notice is different from selling information for advertising.

5. Fae and artificial-intelligence processing

Fae uses an AI model supplied through Anthropic services. When you send a message to Fae, the conversation content and relevant conversation history may be sent to the AI provider so that Fae can generate a response and help with the workflow.

Do not type an SSN, ITIN, passport number, or date of birth into the ordinary chat. Use the separate secure form provided for those fields. When you submit a value through that secure form, the application stores it in a separately encrypted field and records only a non-sensitive marker in the conversation. The secure-form value is not added to the model conversation history.

If you voluntarily type sensitive information into an ordinary chat message, that message may be stored as conversation content and processed by the AI provider. Do not use the ordinary chat to transmit sensitive identifiers.

Fae may make errors and is not a professional adviser. Human team members may review case information and conversations when necessary to fulfil an order, provide support, investigate a problem, or protect the service.

6. Sensitive information and security

Certain identity values are stored separately from ordinary case and conversation records. In the current application, the secure-form fields for SSN or ITIN, date of birth, and passport number are encrypted by the application using AES-GCM encryption with a 256-bit key before being saved in the case record. The secure-form value is not included in the conversation history sent to the AI model.

The platform also uses account access controls, protected session cookies, rate limits, and managed cloud infrastructure. These measures reduce risk but cannot guarantee that a system, transmission, or stored information will never be compromised.

You should use only the secure form for the sensitive fields it requests and avoid sending identity numbers by email or ordinary chat.

7. Who may receive information

We disclose information only as reasonably necessary for the purposes described in this Notice, subject to the applicable contract and law. Recipients may include:

• Government authorities: the relevant Secretary of State, state agencies, the Internal Revenue Service, and other public authorities receiving a filing or application you authorize.
• Registered-agent and formation providers: a provider selected to perform registered-agent, formation, filing, document, address, or maintenance services included in your order.
• Payment provider: Stripe, which operates the hosted checkout page and processes payment information and transaction details.
• AI provider: Anthropic, to process ordinary Fae conversation content and provide AI responses. Secure-form values are kept outside the model conversation history.
• Cloud and platform providers: Cloudflare, which provides the application hosting, database, object storage, email delivery, and security or bot-verification infrastructure used by the platform.
• Professional advisers and authorities: lawyers, accountants, auditors, regulators, courts, law enforcement, or other parties when reasonably necessary to obtain advice, protect rights, or comply with law.
• A successor or transaction counterparty: in connection with a merger, acquisition, restructuring, financing, or sale of assets, subject to appropriate confidentiality and legal requirements.

The exact formation or registered-agent provider depends on the order, state, service, and stage of fulfilment. Before a provider receives your information, FairEntity will identify the provider and explain its role when the identity is known and material to your decision or when applicable law requires disclosure. The order or a separate notice will describe the categories of information sent, the purpose of the transfer, and any provider terms or privacy notice that apply. We limit the information sent to what is reasonably necessary for the selected service.

A provider may process information on 01 Holdings LLC's documented instructions to fulfil the order, or may act as an independent controller for its own legal, payment, identity-verification, or compliance purposes. The provider's role depends on the actual service and applicable law, not merely on the label used in a contract. Where a provider acts independently, its own privacy notice may govern its separate processing. A provider must not be treated as approved for FairEntity fulfilment merely because its services can be purchased by the public.

01 Holdings LLC will engage a formation or registered-agent provider for a customer order only under written terms that restrict the provider from selling the customer's information, using it for unrelated advertising, or training general-purpose AI models with it. Any permitted use, retention, and disclosure must be limited by the provider agreement, the order, and applicable law.

8. International processing

FairEntity serves customers who may live outside the United States. Information may be processed in the United States or in other countries where FairEntity or its service providers operate systems or personnel.

Where applicable law requires a transfer mechanism, notice, or additional protection for an international transfer, 01 Holdings LLC will use the mechanism required by that law. Contact the privacy address below for information about a specific transfer.

9. How long we keep information

We keep information for as long as reasonably necessary to provide the service, maintain business and company records, resolve disputes, protect the platform, and meet legal, tax, accounting, and regulatory obligations.

The application applies the following specific lifecycle rules:

• An incomplete draft case with no activity for 90 days is archived by the system, and the encrypted secure-form data field for that draft is cleared from the active case record.
• A customer login code expires after 10 minutes.
• An authenticated session is designed to expire after 30 days. Expired session records and expired login-code records are removed by scheduled application maintenance.
• A visitor identifier is stored in a first-party cookie for up to 90 days. A selected-company preference is stored for up to one year, and the language preference may also be stored for up to one year.

Archiving a draft and clearing its secure-form field does not necessarily delete all other information in that case. Completed orders, company records, documents, messages, financial records, and records needed to prove a transaction may be retained for longer when required for the service, legal compliance, accounting, dispute resolution, or enforcement of agreements.

Where information is no longer needed, we will delete it, de-identify it, or restrict its use, subject to legal retention duties and technical backup cycles.

10. Cookies and similar technologies

See also our Cookie Policy, which separately describes the first-party cookies and security technologies documented on the platform.

FairEntity uses first-party cookies and similar browser storage for essential platform functions. The current application uses:

• fe_session: keeps an authenticated customer session active. It is an HTTP-only cookie and is designed to expire after 30 days.
• fe_visitor: recognizes an anonymous visitor and associates an in-progress case or conversation with that visitor. It is designed to expire after 90 days.
• fe_company: remembers the company selected in the customer panel. It is an HTTP-only cookie and is designed to expire after one year.
• fe_locale: remembers the selected language. It may remain for one year.

Cloudflare Turnstile may be used to distinguish people from automated abuse. Cloudflare's security infrastructure may process technical connection information for this purpose. Cloudflare Web Analytics may also process aggregate website-usage information where enabled for the domain.

The documented FairEntity application does not use advertising cookies for cross-site ad targeting. If the site introduces non-essential cookies or trackers that require consent, the consent mechanism and this Notice must be updated before those technologies are used.

You can control or delete cookies through your browser settings. Blocking essential cookies may prevent login, saved progress, or other parts of the platform from working.

11. Your privacy rights

Depending on where you live, applicable law may give you rights to request access to personal information, obtain a copy, correct inaccurate information, request deletion, receive information in a portable format, withdraw consent, or object to or restrict certain processing. Some laws also provide rights to opt out of a sale, sharing for targeted advertising, or certain automated decisions.

To make a request, use the Privacy section in your account Settings or email privacy@fairentity.com. Describe the right you wish to exercise and provide enough information for us to locate your account or case. Requests submitted through Settings enter a human-review queue: submitting a request does not automatically download a copy or immediately erase data. We may ask for reasonable and proportionate information to verify your identity and authority before acting. Do not send an SSN, ITIN, passport number, or other sensitive identifier in an ordinary email.

We will acknowledge receipt and respond within the period required by the law that applies to your request. If applicable law provides an appeal process for a denied request, we will explain how to use it. Some information may be retained where the law permits or requires it, including information needed to complete a transaction, keep legally required records, prevent fraud, establish or defend legal claims, or comply with a government request. If a request cannot be fully granted, we will explain the reason where required.

12. Children

FairEntity's paid services are intended for adults who are legally able to enter into business-service agreements. The platform is not designed for children under 18, and we do not knowingly seek to collect their personal information. If you believe a minor has submitted information, contact privacy@fairentity.com so the matter can be reviewed.

13. Changes to this Notice

We may update this Notice when the service, technology, providers, or legal requirements change. The date at the top identifies the latest revision. If a change materially affects how we use information already collected, we will provide additional notice or obtain consent where required by law.

14. Contact

Privacy questions and requests:

01 Holdings LLC, operating FairEntity

• 30 N Gould St
• Sheridan, WY 82801
• United States

Email: privacy@fairentity.com