Cancellation and Refund Policy

1. Who this policy covers

This policy applies to orders placed through FairEntity, a brand operated by 01 Holdings LLC, 30 N Gould St, Sheridan, WY 82801, United States. It governs cancellation and refund requests for services contracted directly with FairEntity.

If you separately contract directly with an independent provider for an additional service, that separate agreement and the provider's disclosed terms may also apply. You can review those terms before purchasing that service.

2. Cancelling a formation order

You may request cancellation of a formation order and a full refund of FairEntity's service fee before the formation documents have been submitted to the relevant state authority.

We determine whether cancellation is still possible by reviewing the actual order status. Internal document preparation alone is not a state filing. However, once the filing has been transmitted to the authority, it is treated as submitted even if the authority has not yet approved it.

3. State fees and third-party amounts

Government fees are shown separately from FairEntity's service fee when the order summary supports a separate breakdown. A government fee already paid to a public authority cannot be refunded by FairEntity. It can be recovered only if the authority itself issues a refund.

Amounts paid to an independent provider are reviewed based on the service status, the terms disclosed before purchase, and whether the amount can actually be recovered. FairEntity will not describe a provider expense as a government fee.

4. After a filing is submitted

Once the formation application has been submitted to the state, FairEntity's service fee is non-refundable under the standard formation policy, except where:

• Applicable law provides a cancellation or refund right.
• FairEntity has not delivered the contracted service and a remedy is due.
• FairEntity expressly agrees to a refund or adjustment in writing.

Submission does not mean the state has approved the entity. The authority controls its review time and final decision.

5. Other services and renewals

For annual reports, EIN applications, registered-agent services, business addresses, documents, and services other than initial formation, the cancellation and refund terms shown before payment or included in the order confirmation apply.

If an order does not state a specific refund condition, contact FairEntity before work begins so your request can be reviewed. A renewal or recurring service will not be charged automatically unless that arrangement was clearly disclosed and separately accepted.

6. How to request cancellation or a refund

Email hello@fairentity.com and include:

• Your name and the email associated with the order.
• Your order number.
• The service you want to cancel.
• The reason for your request.

Do not send an SSN, ITIN, passport number, or other sensitive identifier by ordinary email.

FairEntity will acknowledge the request, review the work status and any filing or third-party payment, and communicate the decision and any applicable amount. Approved refunds will be initiated through the original payment method where the payment provider allows it. The time for the credit to appear may depend on your bank or payment provider.

7. Mandatory legal rights

Nothing in this policy limits cancellation, return, warranty, refund, or other remedies that cannot lawfully be waived under the law applicable to the customer or transaction. If a mandatory rule provides a more favorable right, that rule controls to the extent applicable.

8. Relationship to the Terms of Service

This policy supplements FairEntity's Terms of Service. If an accepted order states specific conditions for an additional service, those conditions apply to that order to the extent permitted by law. Nothing here authorizes an additional charge that was not disclosed and accepted.

9. Contact

01 Holdings LLC, operating FairEntity 30 N Gould St, Sheridan, WY 82801, United States Email: hello@fairentity.com